Returns:
Products being returned for credit must be accompanied by proof of purchase (i.e., an invoice or packing slip showing proof of purchase). A Return Authorization Number may be obtained by calling customer service at 1.800.437.8072. The Return Authorization Number must be written on the outside of each package of goods being returned. Returns must be sent freight prepaid. Authorized returns in original condition may be subject to a restocking fee of up to 25% of the purchase price. Orders for custom merchandise or special orders cannot be canceled once processed. No product will be considered for return 90 days after the invoice date for the product.

Certain items may not be returned for credit under any circumstances. This list includes, but is not limited to: Inflatables that have been inflated; opened paint containers; custom merchandise or special-ordered sizes or colors. Any item that is not in its original condition may be unacceptable for return.